Main character: Crystal, who is transgender.
Where does this happen: Novotel
Where does she work: She works at L'occitane in Thailand and is the best manager.
Problem: She was not treated well at Novotel because she is transgender.
How does she solve: She told her story about how she was treated at the hotel to the media, and criticized those injustice.
What happens next: The constitution has been changed and allows transgender and gay rights.
