Who is the main character- The main character is Suttirat "Crystal" Simsiriwong.
Where does she work- She is the manager of a French cosmetics company, L'Occitane Thailand.
Where does she live- She lives in Thailand.
What was the problem for her- One day at the Concept CM2 Night Club in Bangkok's Novotel Silom Hotel, Crystal was not treated the way she was supposed to be treated. She was rejected to enter the club because of her sexual identity.
What did she do to solve the problem- She went on media such as newspapers, tv, and the internet to prove that Novotel's policy was wrong.
From the problem, what changed her country- The constitution was changed in Thailand that all transgender and gay to be treated equally.