Her story was basically about gaining equal rights for gays and transgender in Thailand. She was born boy but wanted to be a girl since she(he) was a child. Then she became a woman as a transgender. However, she had a problem between Novotel Silom Hotel where Crystal was not allowed to get into the Hotel's night club because she was a transgender. She chose to fight against the hotel and Bangkok Rainbow Association helped her by extending this incident in media. Finally, she earned an apology from the hotel and this incident went through out Thailand. When military coup took place in Thailand, there was a change made in the Thai Constitution which said that gays and transgender have equal rights as other people.
I think her action to fight against the hotel was very brave because since she showed up on media, people all over in Thailand would notice that she is a transgender. I think her action was supported by Thai people because that Thailand is one of the countries that have the largest number of gays and transgender. If it's in conservative country, the result might be different. However, I think the change that was made in the Thai Constitution was meaningful for people who belong to the minorities. I hope that the change made in Thailand will be a good model to the other countries.