I surprised at Crystal's story. I thought gay and transgendered are minority, so those people are not protected by laws. Gay and transgendered will be surprised by other people. However, understanding those minority is very important.
I think there are still discrimination and prejudice in Japan, but gradually become generous toward gay and transgendered. Recently, some transgendered entertainers often appears on televisions. I think this is good because transgendered should have equal right. About two years ago, I saw gay couple on my way to home. I was very surprised but didn't feel disgusting.
If there were statutory low protecting gay and transgendered like Thailand, prejudice and discrimination will be eliminated. However, it is hardly to be realized. I wish everyone live happily without discrimination.